Frequently Asked Questions
We have the answers to your most frequently asked questions (FAQs). Check it out! Please let us know if you would like to know more.
How do I enrol?
Select the program suitable for you child’s age, then complete and submit an Enrolment form. Once your child has been allocated their spot in the class, an invoice will be sent to you for payment of fees. See our interactive class timetable for more information.
How do I pay my invoice?
Payments can be made in person, by credit card over the phone, or directly into our bank account. Bank details can be found on your invoice. If choosing this method, please use your invoice number or child’s full name for reference.
Do you offer make up classes for missed lessons?
We offer a makeup lesson for any missed classes. These can only be used within the same term of non-attendance and where there is availability. Terms & Conditions apply.
Can my child be in the same class as their friends?
You can make a ‘friend request’ on your enrolment form. Every effort is made to meet your request.
Do classes run on Public Holidays?
No classes are run on public holidays. Term fees are pro-rated if classes are affected by these days.
What happens if my child is sick or injured?
If your child is sick or injured and is unable to attend their class. Please notify us so we can inform your child’s coach.
If you can supply a medical certificate to administration for these missed sessions, we will be able to process a refund. Alternatively, you can do a makeup lesson. Terms & Conditions apply.
Can you do multiple classes?
Yes, If your child would like to attend multiple classes they can! Fees will be charged based on the number of classes they attend.
I have a question that isn't listed here.
Our team members are only too happy to help. You can contact us here and we will do our best to help you find the answer.
WANT TO KNOW MORE?
Feel free to ask us anything. We’re here to help!